Join the BENU team.
In addition to competitive compensation and a rich benefits package, include stock options, BENU offers an outstanding opportunity to grow with our company. We are also committed to maintaining a challenging, yet fun and rewarding workplace. We are an Equal Opportunity Employer.
Send us your resume.
To apply for one of the positions below, please send your resume to opportunities@benu.com. Please include the title of the open position for which you are applying in the subject line of your email submission.
Open Positions
Account Manager
San Mateo, California
We are seeking experienced account managers to oversee all aspects of client relationships.
These individuals will work directly with BENU's clients. Primary responsibilities include conducting training sessions with clients and brokers, reviewing software functionality, and managing the open enrollment process. Other duties include supporting our Sales team in their efforts to obtain and retain clients and acting as a liaison between clients and the EDI team to resolve EDI error files. In addition, the Account Manager is responsible for handling all client communication to ensure the effective use of our system and working with the Product Development team to report and resolve system bugs and feature enhancements.
Because our company is small and multi-faceted, team members are empowered to perform a wide variety of tasks. Our ideal candidate will enjoy working in a team-oriented setting and thrive in a fast-paced environment.
Other requirements include at least three years related experience in client services management at a benefits administration provider or in a benefits enrollment software vendor. We also require a thorough knowledge of employee benefits and the administration aspect of benefits, strong project management and presentation skills, and solid analytical and critical thinking skills. In addition, you must have superb attention to detail with the ability to multitask and prioritize workload. A commitment to exceptional customer service is a must.
Business Analyst
San Mateo, California
These positions are ideal for Business Analysts with at least three years of experience in software development. We are looking for individuals with high energy and a strong interest in growing with our company.
The Business Analyst will work directly with Product Management staff to assist in the development of new products and modules in addition to major and maintenance releases for existing products. Our ideal candidate will have experience in benefits management applications and have demonstrated proficiency in commonly used computer applications. Experience with Agile development practices, Jira, Confluence, and Greenhopper is a plus.
The Business Analyst's duties will include analyzing bugs reported by users, understanding requirements from users for enhancements and new features, and writing detailed requirements for the development team. Additionally, this person will be responsible for reviewing test cases and use cases and writing internal and external release notes. Because our company is small and multi-faceted, team members are empowered to perform a wide variety of tasks. Our ideal candidate will enjoy working in a team-oriented setting and thrive in a fast-paced environment.
Other requirements include a 4 year degree, outstanding written and verbal communication skills, and strong analytical and problem solving abilities. In addition, you must have superb attention to detail, and be highly motivated and dependable. A background in medical carrier operations, medical benefits administration, or insurance brokerage is preferred and a minimum of three years relevant software development experience is required.
COBRA and Call Center Client Representative
Temecula, California
These positions are ideal for motivated individuals with two to five years relevant experience in benefits in addition to high energy and a strong interest in growing with our company.
Responsibilities include providing help desk and COBRA benefits support through telephone and email service. Our ideal candidate will have the ability to apply benefits knowledge and judgment, ensuring accuracy and completeness of guidance and documentation, and resolving inquiries related to benefit plans. Other duties include thoroughly researching benefits related inquiries, providing professional and courteous service to every caller, working independently to ensure prompt resolution of issues, and maintaining a high degree of confidentiality. In addition, our COBRA and Call Center representatives are expected to assist in the establishment of processes and procedures for continuous improvement in customer service and client management. Our ideal candidate will enjoy working in a team-oriented setting and thrive in a fast-paced environment.
Requirements include at least two years experience in benefits or Human Resources, knowledge of employee benefits and the administrative aspects of benefits issues (such as compliance, eligibility, billing, and new program implementation), as well as exceptional verbal communication skills, and strong analytical and problem solving abilities. In addition, you must have superb attention to detail, computer literacy, and be highly motivated and dependable. We require a high school diploma; college degree is preferred.
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Sales Operations Coordinator
San Mateo, California
These are entry level positions for recent college graduates with high energy and a strong interest in growing with our company. Ideally, candidates will have some work experience.
This position is ideal for candidates with 1-3 years of experience. The ideal candidate is self- motivated, a fast-learner, possesses a strong work ethic, and has a strong interest in growing with our company.
The Sales Operations Coordinator will work directly with other teammates to coordinate with BENU's health plan partners and the insurance broker community. Duties include processing and reviewing requests for proposals, communicating effectively with health plan representatives, completing data entry, and supporting our sales team. Because our company is small and multi-faceted, team members are empowered to perform a wide variety of tasks. Our ideal candidate will enjoy working in a team-oriented setting and thrive in a fast-paced environment.
Other requirements include a 4-year degree from a top tier university, outstanding written and verbal communication skills, and strong analytic and problem solving abilities. In addition, you must have superb attention to detail, computer literacy, and be highly motivated and dependable. A background in medical carrier operations, medical benefits administration, or insurance brokerage is a plus but not required.